We are experiencing high volumes of customer contact due to the closure of our pubs. We are working through all queries as fast as possible and will get back to you as quickly as we can. Thank you for your patience. Contact us here.
Below you'll find answers to the questions we have been asked most.
Frequently Asked Questions
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If your gift card is coming close to the expiry date, please get in touch with guestrelations@greeneking.co.uk who will be able to assist you with your enquiry
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Some of our pubs have been boarded up for security measures, and we hope to re-open them again in the future.
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If you need to get a refund for your booking, please get in touch with guestrelations@greeneking.co.uk who will be able to assist you with your enquiry
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We announced that we would be introducing a takeaway service from some of our pubs. We have since taken the decision to suspend this for now and we are reviewing if delivery remains viable and safe. We will keep this under review.
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All meetings, events and hotel bookings have been cancelled at this venue up until 31st May 2020. If you have an enquiry about your booking, please call 0345 60 86 040. For cancellation queries click here
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All meetings, events and hotel bookings have been cancelled at this venue up until 31st May 2020. If you have an enquiry about your booking, please call 0345 60 86 040. For cancellation queries click here
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If your Tesco clubcard vouchers are due to expire, please contact Tesco customer contact centre directly who will be able to provide assistance. They will cancel their existing vouchers and re-issue them with another 6 months validity.
Contact details:
0800 591 688 / 0330 123 1688
Opening Hours:
Monday to Friday: 8am - 8pm
Saturday 9am - 6pm