Enter competition below for the Wheatsheaf Hotel
Terms & Conditions
- Promotion open to UK residents only, aged 18The promotion closes at midnight on 7th July 2024 . One winner will receive two bottles of Chapel Down Wine.
Full terms and conditions are available atwww.greeneking.co.uk/terms-conditions/. Promoter: Greene King Brewing and Retailing Ltd, Sunrise House, Ninth Avenue, Burton upon Trent DE14 3JZ.
TERMS & CONDITIONS AND PRIVACY NOTICE
1. Acceptance. By entering this promotion, you are deemed to have accepted, and will be bound by, these terms and conditions.
2. Eligibility. This promotion is open to residents of the United Kingdom aged 18 or over only. Employees of Greene King, their families, agencies, or anyone else professionally connected with this promotion, are not eligible to enter. By entering the promotion, you acknowledge that you have the consent of all members in your team, and all members agree to be bound by these terms and conditions.
3. Promotional Period. 1st July 2024 to 7th July 2024
4. Entry requirements. Entrants must answer the specified question correctly.
5. Winner selection. One (1) winner will be selected at random from all correct entries received. Winners will only be contacted by Elf Marketing Ltd. Entrants must be vigilant of scam accounts and not share any personal or financial information, including bank and/or bank card details. We will never ask for this information from you.
6. Prize. One winner will receive two bottles of Chapel Down Wine.
7. The terms and conditions of any third-party supplier will also apply to the prize where applicable. If there is a conflict between third-party terms and conditions and these terms and conditions, these shall take precedence.
8. The prize is non-transferable and cannot be sold or auctioned. No cash or other alternative to the prize will be offered unless in the event of unforeseen circumstances, in which case we reserve the right to offer an alternative prize of equal or greater value than the original.
9. Notification. The winner will be informed of their prize within fourteen (14) working days following the end of the promotion, unless otherwise specified.
10. Reasonable efforts will be made to contact the winner using the details on entry. However, if a response has not been received within 48 hours, or if the selected winner is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, we reserve the right to select an alternative winner using the same process referred to above in these terms and conditions.
11. We accept no responsibility for failed delivery due to the provision of incorrect contact details by you.
12. Delivery. The winner will receive their prize within thirty (30) working days following the end of the promotion, unless otherwise specified. In any event the prize must be claimed and taken within six months of the closing date.
13. Limitation of liability. To the extent permitted by law, we accept no liability for any damage, loss or injury suffered (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way due to entering this promotion or taking up a prize. We are not responsible for any third-party acts or omissions.
14. Intellectual property. You will retain ownership of any content, submissions and other material that you submit as part of this promotion. However, you grant us (and our agents and affiliates) a non-exclusive, royalty free, worldwide, irrevocable, perpetual licence to use any such content, submissions and other material for the purposes of this promotion.
15. Publicity. The winner may be asked to take part in publicity relating to this promotion but this will be discussed with the winner before taking place.
16. Winner’s name. In accordance with the Advertising Standards Authority CAP Code, we intend to publish or make available the surname and county of any winner. Any winner that objects must notify us as soon as possible after you are informed that you have won.
17. General terms. No bulk, machine-generated consumer group or third-party entries will be accepted. Entries are restricted to one entry per person. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.
18. We reserve the right to disqualify incomplete, altered or illegible entries. No responsibility will be accepted for entries lost, damaged or delayed, technical or telecommunications faults. Proof of submitting is not proof of receipt.
19. We reserve the right, in our absolute discretion, to verify the winner, including, but not limited to, proof of identity and/or age, as required, and to withdraw a prize where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where an entrant has gained advantage in participating in the promotion or has won using fraudulent means.
20. Our decision is binding in all matters relating to this promotion, and no correspondence shall be entered into.
21. Owing to exceptional circumstances outside our reasonable control and only where circumstances make this unavoidable, we reserve the right to cancel or amend the promotion or these terms and conditions at any time, but will always endeavour to minimise the effect to you in order to avoid undue disappointment.
22. Governing law & jurisdiction. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and we and you submit to the exclusive jurisdiction of the English courts.
23. We remind anyone entering this promotion to drink responsibly. Please visit www.greeneking.co.uk/enjoy-responsibly for the facts.
24. This promotion is in no way sponsored, endorsed, administered by or associated with any of the social media platforms where the post promoting the promotion is featured. None of the social media platforms are responsible to entrants in respect of any aspects of this promotion.
25. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 3JZ].
Privacy notice
27. Data Controller. Greene King Brewing and Retailing Limited (ICO registration number ZA054235) is the data controller in respect of this promotion.
28. We are required to comply with the provisions of the Data Protection Act 2018 and the UK General Data Protection Regulation in relation to the processing of any personal information obtained from you, including when you take part in this promotion. We are a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously.
29. Why do we need to process your personal data? We want our promotions to be administered fairly so that all entrants can enjoy them. To do this well, we need to process some of your personal data. We will process your personal data to administer the promotion, to confirm that you have complied with the terms of the promotion, to confirm whether you have won a prize, to communicate with you in relation to any prize you may win and to deal with any queries you have in relation to the promotion.
30. What information do we process? When you enter a promotion we need your contact information. If you are a winner we may ask for your date of birth in order to confirm your eligibility to enter the competition and other contact information so we are able to send your prize to you. We will also collect any personal information you include in your message.
31. How long do we keep personal information for? If you exercise your data protection rights, we will keep a record of your request and our response indefinitely, to be able to show that we responded properly and fairly to your request. Otherwise we will keep your data for the following time periods:
Information relating to entering a promotion is kept for 4 months following the closing date of a promotion
Information relating to enquiring about a promotion is kept for 3 months following our reply to you
32. Will we sell your personal data to anyone else? That’s not something we do.
33. Who do we share personal data with and why? Any personal information collected may be shared with other companies in our Group and will be used for administrative or operational reasons connected with the promotion, including to communicate with you. We work with the following third party suppliers and service providers who will process your personal data in order to administer the promotion, arrange prizes and discuss any specific requirements with you on our behalf:
Elf Marketing Limited
Name, address including post code, date of birth, telephone number, email address and any other categories of personal data provided by you to administer the promotion and distribute prizes and to respond to guest queries and complaints
Service Now
Name, contact information, address, booking information, and complaint information. Managing guest queries and complaints
43. You have the following rights under data protection law:
1. to ask us to tell you what personal data we are processing that relate to you (right of access);
2. to require us to rectify or stop processing inaccurate personal data (right to rectification);
3. to require us to delete personal data relating to you, subject to there being valid grounds (right to erasure);
4. to require us to restrict our processing activities, subject to there being valid grounds (right to restriction);
5. to object to processing, in particular to profiling (right to object) and direct marketing (by withdrawing your consent);
6. to ask that personal data about you be sent to another controller of your choosing, subject to there being valid grounds (right to data portability).
44. You can notify us of your wish to exercise any of these rights by contacting the Data Protection Officer, using the contact information provided above.
45. You also have a right to lodge a complaint with the Information Commissioner’s Office (the data protection regulator for the United Kingdom) or in some circumstances, another European Union data protection authority.
46. We may download cookies to your computer when you log on to our website. For more information about our commitment to your privacy and details of how we use cookies, please refer to our general Privacy Notice and Cookie Notice at greeneking.co.uk/privacy and greeneking.co.uk/use-of-cookies.
47. Changes to this privacy notice. This privacy notice is effective from the opening date set out above. You can check if the privacy notice has changed by revisiting this webpage at any time. The majority of our Greene King owned brands and pubs are active across Social Media; from our customer facing brands like Flaming Grill and Hungry Horse, through to Greene King Sport, our beers and our local pubs throughout the UK.
Our Social Media Terms of Use aims to set out what to expect from our social channels.
What should you expect from us?
At the heart of everything we do, we aim to engage and delight—celebrating our diverse brands across Social Media and sharing the vibrant essence of pub life through our local pages. Social media is a wonderful space for conversation and connection, and we encourage open dialogue. To ensure everyone has a positive experience, we ask that all interactions adhere to the terms of use outlined here.
We believe that our pubs are for everyone, and this warm welcome extends to all our digital channels too. Our dedicated social media team works hard to keep our channels fresh and active, sharing content that reflects the unique energy of our community.
If the channel is not monitored, it should say state this within the about us or bio.
We welcome comments and messages across all our platforms and aim to respond within 24 hours across our brand pages.
What we expect from customers:
In line with our Customer Promise, we believe in creating an inclusive and respectful community both in our pubs and on our social media channels. We expect all customers to comply with the respective social media platforms terms of use.
We also expect our customers to be kind and respectful when engaging with our social platforms and content, however from time to time we do come across unreasonable behaviour.
We reserve the right to remove any content or comments if they are;- Disrespectful, hateful, or abusive
- Include discrimination of any kind
- Directly demonstrating racism/directly racist
- Promote goods or services outside of Greene King and our partners
- Corrupt or illegal
- Includes the filming of our team without permission
- Suspected as spam
We reserve the right to block users from our accounts for the behaviour listed above.
Content shared by fans or followers on Greene King Social Channels is the responsibility of the individual and does not reflect the opinions of Greene King and its employees. Remember social media is a public space, so anything you write could be open to comments from others.Additional information:
User Generated Content:
- By tagging any of our brands or pubs in your Facebook or Instagram story, you are agreeing that Greene King brands and pubs can share this content across the respective channel/brand story
- By actively tagging or hash tagging any of our brand or pub accounts in your social media content, we assume the content posted is not confidential and you are happy to be contacted by a Greene King representative, who will ask permission for this content to be used across social media or digital channels
Competition Terms and Conditions:
- Competitions hosted on our brand pages will always have corresponding T&Cs hosted on the brand website. Where possible, we will link to these within our social post or bio
- Pub Page Competition T&Cs are hosted here https://www.greeneking.co.uk/terms-conditions
If you see or receive contact from any social media presence claiming to be from Greene King and you’re unsure, please contact our Customer Services Team.
If you have any questions concerning our social media, please contact us through our standard customer service methods listed here https://www.greeneking.co.uk/contact-us/customer-service
Policy reviewed January 2025