Above: General manager Andrew Ellis with £1,000 winner Kieron Curtis at the Didsbury, Manchester.
Chef & Brewer gave one lucky guest a 'grand' surprise when they were presented with £1,000 after giving feedback on the Didsbury pub in Manchester.
Kieron Curtis, 21, a student from Fallowfield, visited the Wilmslow Road pub as treat with girlfriend Holly for a Sunday Roast, and was so delighted with the experience he received that he gave feedback through the pub's Guest Recommends Survey.
By providing feedback guests are entered into a monthly £1,000 prize draw from the combined entries of 800 Spirit Pub Company pubs.
Lucky Kieron said: "I only give feedback on service that has really stood out to me and on this occasion the Didsbury team went above and beyond my expectations and I felt I should ensure they get recognition for their hard work.
"I'm thrilled to have won and it's come at a great time as Holly's 21st birthday is coming up, so I can get her something special to celebrate."
Didsbury general manager, Andrew Ellis, added: "It's fantastic that Kieron has won the jackpot, it's great to know that our service was so outstanding it encouraged him to give feedback!
"We think the Guest Recommends Survey is a cracking way to gauge how guests are feeling about us on a regular basis. We always strive to provide the best experience so it's great to know when we're doing well and what we need to improve on."