We love to hear from our guests, whether it be your comments to our team members in our pubs, through our guest feedback surveys or the feedback form below. We’ve simplified the way you can contact us with our feedback form below. Just leave your comments about your experience in pub or online and we’ll be sure to get back to you.

For all PL incidents, please submit your CNF to our TPA, Willis, via the Portal

If your enquiry is regarding a loyalty card account, for security purposes, please provide the card number and your date of birth and postcode in the comments box.

The details you supply below will only be used by our Guest Relations team, to respond to your comments and will not be used for any marketing activity or shared with any 3rd parties.

If you would like to book a table, please click here.

Contact details of individual pubs can be found on their webpage. Click to find a pub.


Chef & Brewer is a trading name of Greene King Brewing and Retailing Limited (registered no. 3298903) Greene King Retailing Limited (registered No. 05265451), Spirit Pub Company (Managed) Limited (registered no. 5269240), Spirit Pub Company (Trent) Limited (registered no. 5746068) and Spirit Pub Company (Derwent) Limited (registered no. 8822132), all of which are registered at Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT and members of the Greene King group of companies.